Innovate with technology and grow connectivity
Using new technology and improved connectivity to help businesses and communities access online services.
Digital transformation, digitisation and adopting technology deliver measurable benefits for businesses, communities, and NT and local governments.
Transformative technologies like artificial intelligence (AI), quantum computing, and low earth orbit satellite internet are changing the ways people live, work and play. The NT can use these technologies to be at the forefront of improving and applying them to solve unique Territory problems.
There continues to be a strong need for improvements and increased access to modern connectivity and communications solutions across the NT. This will ensure all Territorians, including those in remote areas, can access services and connect with others.
By improving technology infrastructure and promoting digital inclusion, there will be more opportunities to access the essential services people need and unlock opportunities.
Our action plan
- Embrace AI technology across Government to improve productivity and the speed of government service delivery.
- Advocate to the Commonwealth for improved access to modern and reliable communication solutions across the Territory.
- Foster partnerships to improve access and connectivity in Territory communities and increase digital inclusion.
- Work with the local digital industry to trial digital technology that simplifies government services and processes.
Benefits to Territorians
This will benefit Territorians in many ways.
Business owners
AI and connected services can help the business sector to be productive and better reach customers to grow their businesses.
Territorians and territory communities
Improving access to online services and new technology will ensure people have access to the services they need and can better connect with family, friends and others.
Delivery of government services
New technology and connectivity infrastructure brings more government services to Territory communities on the ground and online, bridging distance with technology and ensuring the public sector can deliver modern, agile services.
Action taken
We’re already taking action:
- In 2025, the NT Government launched a new AI policy and program to encourage the safe and responsible use of AI to improve government efficiency and service delivery.
- New mobile coverage has been delivered in Kakadu in sites like Gunlom Falls campground, Burrunkuy (Nourlangie) and more through a co-investment by the NT Government and Parks Australia.
- The NT Government has supported private investment to connect Darwin with Asia through under-sea fibre cables and the new NextDC D1 Data Centre.
- Improved internet access speeds for more than 180 schools across the NT.
Alignment to government priorities
These initiatives directly support the NT Government’s key priorities - Building a safer, stronger, prosperous Territory.
Reducing crime
The NT Government justice systems will benefit from technology-based solutions to increase their responsiveness to changing conditions and improve their productivity so they can focus on reducing crime across the Territory.
Rebuilding the economy
Local businesses will be able to leverage modern technology and broader connectivity to streamline their operations and increase their customer reach. The NT Government can leverage technology to reduce unnecessary touch points and ease administrative burden on local businesses.
Restoring our lifestyle
Improving the accessibility and availability of internet connectivity and other technology will ensure people can access and use the services they need and connect with others.
Measure of success
| Target | What the measure shows | What does success look like | Annual reporting |
|---|---|---|---|
| Improved digital inclusion indicators for the Northern Territory | Opportunities for Territorians to access online services from the places they live and work. | Territorians gain better access to the internet, making it easier to reach the people and services they need. | Northern Territory scores on the Australian Digital Inclusion Index. Increases and improvements to mobile coverage access where Territorians live and work. |